Our business concept
Fashion and quality at the best price in a sustainable way.
H&M should always have the best customer offering in each and every market. We offer collections that are wide-ranging and varied for women, men, teenagers and children.
To us, design, quality and sustainability are not a question of price: we should always offer inspiring fashion with unbeatable value for money.
Quality is a central topic, from initial idea to final product. It is our aim to always exceed our customers’ expectations on quality.
We ensure the best price by:
- in-house design
- no middlemen
- large purchasing volumes
- buying the right products from the right markets
- efficient logistics
- cost-consciousness in all parts of the organisation
An important element of our strong offering is that H&M should be the more sustainable choice. Considerable resources are devoted to increasing sustainability.
H&M does not own factories, but instead buys products from independent suppliers that are close long-term partners of H&M. We work to bring about long-term improvement for people and the environment – in the supply chain, the garment lifecycle and the communities in which we are active.